FAQ
Frequently asked questions
Everything you need to know before booking. Can't find the answer? Message us on WhatsApp.
Booking
How do I book Roma284? +
You can book directly on the site from the Book page, choosing your dates on the calendar. You get instant confirmation by email.
Why is booking direct better? +
Booking direct, you skip the booking platforms' fees and usually pay up to 15% less for the same stay. You also get direct contact with us, flexible check-in on request and instant confirmation.
Can I book for a single night? +
The minimum stay can vary by season. Message us on WhatsApp and we'll check availability for your dates right away.
How many people can I host? +
The apartment hosts up to 4 people: a double bed (splittable into two singles) and two single sofa beds in the living room.
Can I bring my pet? +
Yes, pets are always welcome at Roma284, at no extra cost.
Check-in and check-out
What time can I check in? +
Check-in is from 15:00. Booking direct, we can arrange flexible times around your arrival.
What time do I have to leave? +
Check-out is by 10:00. For special needs, write to us and we'll look for a solution.
How does the entrance work? +
The apartment is on the ground floor, with direct, step-free access. We provide all instructions before arrival.
Can I drop off luggage before check-in? +
Contact us in advance: where possible we try to accommodate luggage storage needs.
Amenities and comfort
What is the Wi-Fi like? +
The apartment has 1 Gbit/s fibre Wi-Fi with a dedicated workspace: perfect for video calls and remote work.
Is the kitchen equipped? +
Yes, the open-plan kitchen has an induction hob, combi oven, dishwasher, fridge with freezer and a Nespresso coffee machine with complimentary capsules.
Is there air conditioning? +
Yes, the apartment has hot/cold air conditioning and independent heating.
Are there a washer and dryer? +
Yes, a multifunction washer-dryer is available.
Is there an outdoor space? +
Yes, a furnished private patio on the quiet inner courtyard, perfect for breakfast or an aperitif.
Are linens and towels provided? +
Yes, quality bed linen with a memory-foam topper and towels are included.
Location and transport
Where exactly is the apartment? +
At Via Roma 284, in the historic centre of Piacenza. Piazza Cavalli and the Cathedral are 350 metres away (5-minute walk).
How far is the station? +
Piacenza station is 900 metres away, about a 9-minute walk.
How long to Milan? +
Milan Centrale is 33 minutes away by Frecciarossa, with up to 52 direct trains a day (first 06:07, last 23:52).
How do I reach the Rho fairground? +
By Frecciarossa to Milan Centrale, then metro M2 to Cadorna and a change to M1 to Rho Fieramilano, in about an hour and a half overall.
Is there parking? +
On Via Roma, parking is on blue lines, paid during the day and free after 7pm. About 300 metres away there's also the guarded Urban Center Parking, at Stradone Farnese 126.
Payments
How can I pay? +
Payment is handled securely through the site's booking system.
Do you provide prices or quotes? +
Rates are shown in the booking calendar based on your chosen dates. For special requests, write to us.
Is a deposit required? +
Any details on deposit and conditions are communicated at the time of booking.
Cancellation
Can I cancel my booking? +
Cancellation terms depend on your dates and chosen rate and are shown at the time of booking.
What if I need to change my dates? +
Contact us as soon as possible: where there's availability, we always try to accommodate you.